OrderNow User Manual

Welcome to the OrderNow User Manual. This documentation covers everything you need to know about using OrderNow for your restaurant operations.

Getting Started

New to OrderNow? Start here:

• Welcome to OrderNow — Overview of key features and who uses OrderNow
• Getting Started — Step-by-step setup guide for your restaurant
• User Registration & Management — Creating accounts, assigning roles, managing users
• Create Account (Standalone) — For staff members creating their own account

Daily Operations

Manage your restaurant day-to-day:

• Managing Locations — Create and configure restaurant venues
• Table & Session Management — Set up tables, QR codes, and manage customer sessions
• Menu Management — Create and organize your digital menu
• Order Management — Monitor orders and track statuses
• Placing Orders — Customer guide for browsing and ordering

Configuration & Integrations

Extend your system:

• Printer Setup & Management — Configure kitchen and bar printers
• Telegram Integration — Receive order notifications via Telegram
• Account Transfer — Transfer users between licenses

Data & Formats

For integration and data management:

• Item List Upload Format — JSON format for uploading menu items
• Item List Fetch Format — Fetch item lists from cash register

Analytics & Marketing

Grow your business:

• Dashboard & Analytics — Track performance with charts and reports
• Customer Reviews — Collect and analyze customer feedback
• Banners & Promotions — Create promotional banners and special offers