Creating Your OrderNow Account

This guide is for staff members who need to create their own OrderNow account before being added to their restaurant's system. Restaurant administrators should see the User Registration & Management guide.

::: note Who This Guide Is For:

• New employees joining a restaurant that uses OrderNow
• Staff members who need to create their own login credentials
• Anyone instructed by their manager to "register and send me your username" :::

Before You Start

Have the following ready:

• Your email address (preferably one you check regularly)
• A smartphone or computer with internet access
• Instructions from your manager about which registration method to use

Registration Options

Option A: Google Sign-In (Fastest)

If your restaurant uses Google Workspace or you prefer not to create a new password:

1. Go to your restaurant's OrderNow login page
2. Click the "Sign in with Google" button
3. Select your Google account
4. Allow OrderNow to access your name and email
5. Your account is created instantly

Option B: Email Registration

To create an account with email and password:

1. Go to the OrderNow login page
2. Click "Create an Account"
3. Enter your details:

Field	What to Enter
Full Name	Your first and last name (as it should appear in the system)
Email	Your email address
Password	Create a secure password (8+ characters)

4. Click "Register"
5. Check your email for a verification message
6. Click the link in the email to activate your account

WARNING

Don't Skip This Step: You cannot use OrderNow until you verify your email address. If you don't see the email within 5 minutes, check your spam folder.

What Happens Next

You're in the Demo License

After registration, your account is placed in a temporary Demo License. This contains sample data for practice, but it's not your actual restaurant.

TIP

What you can do in Demo: Explore the interface, practice navigating menus, get familiar with the layout. Don't worry about making mistakes here.

Contact Your Manager

To access your real restaurant's system, tell your manager:

• Your username (the email you registered with)
• Or your full name as it appears in OrderNow

They will transfer your account from the demo license to your restaurant's production license.

Alternative: Use a Transfer Code

If your manager prefers, you can generate a transfer code:

1. Log into OrderNow (you'll be in the demo)
2. Click your profile picture/avatar (top right)
3. Select "Transfer Account"
4. Copy the transfer code shown
5. Send this code to your manager

Detailed Guide: Transferring Your Account

Your First Real Login

Once your manager adds you to the restaurant system:

1. Log out of OrderNow (if currently logged in)
2. Log back in with your credentials
3. You should now see your restaurant's name and locations
4. Follow any training provided by your manager

Common Questions

Question	Answer
Can I use my personal Gmail?	Yes, unless your restaurant specifically requires a work email
I didn't receive the verification email	Check spam/junk folder, or try registering again to resend
Can I change my email later?	Contact your administrator; they can update your account details
What if I forget my password?	Use "Forgot Password" on the login page
Is my data secure?	Yes, OrderNow uses encryption and secure authentication

Getting Help

If you have trouble registering:

• Ask your manager for the correct OrderNow login URL
• Verify you're using the right email address
• Try a different browser if the page isn't loading
• Contact OrderNow support if technical issues persist

::: note Remember: After creating your account, you must wait for your manager to add you to the restaurant system before you can start using OrderNow for work. This is usually done within 24 hours. :::