Welcome to OrderNow

OrderNow is a comprehensive restaurant management system designed to streamline your operations, enhance customer experience, and grow your business. From digital menus to kitchen automation, OrderNow provides the tools you need in the modern hospitality industry.

::: note New to OrderNow? Start with the Getting Started guide to set up your restaurant. :::

About OrderNow

OrderNow transforms how restaurants operate by connecting customers, staff, and kitchen through a unified digital platform. Customers scan QR codes to browse menus and place orders directly from their phones, while your team manages everything from a central dashboard.

Key Features

Menu Management

Create, update, and organize menu items with an intuitive editor. Support for combinations, allergens, and AI-powered menu generation.

QR Code Ordering

Customers scan table QR codes to view menus and place orders directly from their smartphones no app download required.

Kitchen Printing

Orders print automatically to configured kitchen and bar printers. Support for USB, Ethernet, and WiFi printers.

Real-time Analytics

Track sales, busy periods, and customer behavior with interactive charts and detailed reports.

Multi-Location Support

Manage multiple restaurant locations from a single account with location-specific menus, staff, and settings.

Customer Reviews

Collect feedback directly from diners with ratings and comments to continuously improve your service.

Who Uses OrderNow

Role	How They Use OrderNow
Restaurant Owners	Manage multiple locations, view analytics, configure menus, oversee operations
Managers	Monitor orders, manage staff, handle customer feedback, generate reports
Servers/Waiters	Process orders, manage table sessions, assist customers with the system
Kitchen Staff	Receive printed orders from POS system, manage preparation workflow
Customers	Browse menus, place orders, customize items, provide feedback

Get Started

Ready to transform your restaurant operations? Follow these steps:

1. Create Your Account — Register as a new user or sign in with Google
2. Complete First-Time Setup — Configure your restaurant, locations, and menu
3. Set Up Tables — Create tables and generate QR codes for customers
4. Train Your Staff — Share relevant sections of this manual with your team
5. Go Live! — Place QR codes on tables and start taking orders

Quick Links by Topic

For Administrators

• First-Time Setup
• Managing Locations
• Menu Management
• Printer Setup

For Staff

• Table & Session Management
• Order Management
• Dashboard & Analytics

For Customers (Reference)

• How to Place Orders

Need Help?

• Browse this manual using the sidebar navigation
• Use the search function to find specific topics
• Contact your system administrator for account-specific issues
• Reach out to OrderNow support for technical assistance

TIP

Pro Tip: Bookmark this page for quick access to the full OrderNow manual. The documentation is regularly updated with new features and best practices.