Reviews
Open: Reviews in the left menu. Available to restaurant users.
Read customer feedback
- Open the date field and choose the day to review.
- Expand the relevant location.
- Read each review's table/customer reference, time, comment, and category ratings.
An email address appears only when supplied. Reviews can also show a device reference. Treat these details as customer information when sharing or downloading feedback.
The screen shows the reviews returned for the selected date and location.
Generate a PDF
When the expanded location has reviews, choose Generate PDF. Use the browser's save dialog if offered; otherwise the file downloads using the fallback download flow. The export relates to the selected location and reporting date.
Check the date and location before sharing the report. Store exported feedback with the same care as information displayed in the application.
If feedback appears missing
Check the selected day and location first. A customer may not have submitted a review. Do not interpret an empty list as a calculated response-rate metric; this screen does not display that metric.
For session and table context, see Tables.
If PDF export does not start
- Confirm the selected day and expand a location with reviews.
- Choose Generate PDF again only after checking for an existing download or open save dialog.
- Check the browser's download list if no save dialog appears.
- Open the downloaded PDF and verify the date and location before sharing it.
If exporting still fails, report the selected date, location, and displayed error to the operator without attaching customer details unnecessarily.