Users

Open: Users in the left menu. Available to administrators and system accounts.

Use this screen to create staff accounts, assign roles and locations, and control access. Your own sign-in methods are managed through the top-bar account menu; see Sign-in and Passkeys.

Create a staff account

1. Choose Create Account and enter the employee's email address.
2. A system account can select the target license; a restaurant administrator creates within their current license.
3. Complete creation and record the generated username and temporary password when displayed. They are shown once in this dialog.
4. Deliver temporary credentials privately and ask the employee to follow the verification email.
5. Check the user's roles and location assignment before their first shift.

Do not treat a temporary password as a substitute for email verification. The first-password-login path can require passkey setup; first-key enrollment then disables the password for a non-OAuth password account.

Assign access

1. Search for the employee and open their row.
2. Select the required Roles assigned to user. Role changes are saved immediately; keep at least one role selected.
3. Select a location and choose Add location.
4. In the added row, enter the employee's cash-register user number agreed with the integration operator. Wait for the update confirmation.
5. Reopen the account and check that the roles, location, and user number are correct.

Closing this dialog does not discard changes already saved by its controls. To remove a location assignment, use Delete in that location's row. The account-level Delete action removes the user and is a separate operation.

A user who registered independently may initially belong to the demo license. Use the account-transfer procedure when moving an existing account to your restaurant; creating another account is a different operation.

Active sessions and blocking

The list shows access status and active-session counts. The session-count hint shows available start-time and location/table information. Open the user's access panel and use Log out everywhere when access must end on signed-in devices.

Use Block user to prevent account access and Unblock user to restore permitted access. The interface protects against blocking your own account. Review current roles and active sessions when an employee leaves; transferring a license is not a substitute for revoking access.

If a staff member cannot sign in, review their account status and follow the support guidance in Sign-in and Passkeys.

Self-registration

Employees registering themselves should follow Create an Account. The current form asks for email and consent, followed by email validation and passkey setup; it does not ask for a new password.

End access for a departing employee

1. Open the employee's account and check the username.
2. Under Account access, choose Block user and confirm. Blocking ends active sessions and prevents further account access.
3. Check that the account is shown as Blocked.

Log out everywhere ends current sessions but allows the person to sign in again. Use Unblock user only when access should be restored. If blocking fails, check the displayed error: the last active administrator is protected against blocking.